Refund policy
REFUND POLICY
Last Updated: August 8, 2026
This Refund Policy applies to purchases made directly through lymphoria-store.shop, operated by Watering Saints LLC.
We want customers to feel confident when purchasing from Lymphoria. If you are dissatisfied with an eligible purchase, you may submit a refund request within 30 days of the original purchase date, subject to the terms below.
1. Refund Eligibility
To be eligible for consideration:
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The refund request must be submitted within 30 days of the original purchase date.
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The purchase must have been made directly through lymphoria-store.shop.
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Requests submitted after the applicable 30-day period are generally not eligible.
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Purchases made through third-party retailers, marketplaces, distributors, or unauthorized resellers are not covered by this policy.
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Subscription renewals are subject to the subscription provisions below.
Refund requests may be reviewed to verify eligibility and prevent fraud or abuse.
Nothing in this policy limits rights that cannot legally be excluded under applicable consumer protection laws.
2. No Return Required
For eligible refund requests, customers are generally not required to physically return the product.
Do not send a product to our business address or any other address unless our customer support team specifically instructs you to do so.
Unsolicited returns may not be accepted or processed.
3. Reasons for Requesting a Refund
When submitting a refund request, please provide your order information and a clear explanation of the issue.
Reasons may include:
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Dissatisfaction with the product;
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Product did not meet expectations;
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Taste or usability concerns;
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Product quality concerns; or
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Another reasonable product-related issue.
Individual results and experiences may vary.
4. Damaged, Defective, Incorrect, or Missing Items
If your order arrives damaged, defective, incomplete, or contains an incorrect item, contact us promptly at:
We may request:
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Order number;
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Description of the issue;
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Photographs of the product;
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Photographs of the packaging; and
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Other information reasonably necessary to verify the issue.
After verification, an appropriate resolution may include a replacement or refund.
5. Order Cancellation
Orders may only be cancelled before they enter processing or fulfillment.
If you need to cancel an order, contact us as soon as possible.
Once an order has entered processing, fulfillment, or shipment, we cannot guarantee cancellation.
If we cannot fulfill an order because an item is unavailable, the applicable amount paid will be refunded to the original payment method.
6. Shipping and Delivery Issues
Delivery-related claims may be evaluated using carrier tracking records and other available delivery information.
If tracking indicates "Delivered" but you cannot locate your package, please allow up to 24 hours, as carriers may occasionally update delivery status shortly before physical delivery.
You should also check the delivery area, household members, mailroom, reception area, or other reasonable delivery locations.
If the package still cannot be located, contact us.
If a package is confirmed lost in transit or delivered incorrectly because of a verified carrier error, we will evaluate an appropriate resolution.
Customers are responsible for providing complete and accurate shipping information during checkout.
7. Subscriptions
Certain products may be offered through recurring subscriptions.
Subscription charges recur according to the billing frequency selected and disclosed during checkout until cancelled.
Cancelling a subscription stops future renewals after the cancellation becomes effective. It does not automatically refund an order or payment that has already been processed.
Refund eligibility for a processed subscription order is determined under this Refund Policy.
8. How to Request a Refund
Contact:
Please provide:
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Your name;
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Order number;
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Email address associated with the purchase; and
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Reason for the request.
Additional information may be requested when reasonably necessary to evaluate the request.
9. Approved Refunds
Approved refunds will generally be returned to the original payment method.
After we process an approved refund, it may take approximately 5–10 business days for the amount to appear, depending on your bank, card issuer, or payment provider.
10. Fraud and Policy Abuse
We reserve the right to investigate refund requests involving suspected fraud, materially false information, duplicate claims, or repeated misuse of this policy.
A request may be denied when fraud or abuse is reasonably established, subject to applicable law.
11. Changes to This Policy
We may update this Refund Policy periodically.
For purchases already completed, the version applicable at the time of purchase will generally govern, except where applicable law requires otherwise.
CONTACT INFORMATION
Store: Lymphoria
Operated by: Watering Saints LLC
Business Address: 7901 4th St N STE 300, St. Petersburg, FL 33702, United States
Email: contact@lymphoria-store.shop
Website: lymphoria-store.shop
PRODUCT DISCLAIMER
Individual experiences and results may vary. Testimonials and reviews should not be interpreted as guaranteed outcomes.
Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration. Dietary supplement products are not intended to diagnose, treat, cure, or prevent any disease.
Consult a qualified healthcare professional before using a dietary supplement if you have questions regarding whether it is appropriate for you.